Our Policies

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• We will hold your spot for up to 3 days without a deposit.

• After 3 days, we require a 20% down payment. This payment serves as a nonrefundable deposit and secures your place on the tour.

• The remaining balance must be paid in full at least 60 days before the tour departure date, or at time of booking if you are booking with fewer than 60 days notice. You are welcome to pay in installments at your convenience before the deadline.

If full payment is not received by the 60-day mark, we reserve the right to cancel your booking and retain the nonrefundable deposit.

We understand that plans may change. Our cancellation policy is designed to be fair and transparent, while also allowing us to plan accordingly for each trip.

If you cancel...

• 60 days or more before departure:
  You will receive a full refund of any payments made, excluding the 20% nonrefundable deposit.

• 30 to 59 days before departure:
  A 30% cancellation fee applies (which includes the 20% deposit + 10%).
  You will be refunded 70% of the total trip cost.

• 14 to 29 days before departure:
  A 60% cancellation fee applies (20% deposit + 40%).
  You will be refunded 40% of the total trip cost.

• Fewer than 14 days before departure:
  The trip is 100% nonrefundable. No refunds will be issued.
  

• All cancellation requests must be submitted in writing via email or through our booking portal on our website.

• Refunds, when applicable, will be processed within 10 business days of the cancellation confirmation.

• No-shows or missed departures are considered cancellations and are nonrefundable.

• We highly recommend travel insurance to protect your trip from unforeseen circumstances.

If you have any questions or need help with your booking, please don’t hesitate to contact us. We’re here to help make your travel experience seamless and stress-free!